Programs & Services
A continuum of care designed to meet families in crisis and walk with them toward lasting stability.
Emergency Housing Assistance
When a family is in immediate crisis, we provide fast access to emergency shelter so they have a safe place to stay while longer-term solutions are arranged. Our team is available around the clock and works quickly to ensure no family is left without options.
What's included:
- Same-day intake available for urgent situations
- Safe, private shelter accommodations
- Meals, clothing, and basic necessities provided
- Immediate connection to a case manager
Transitional Shelter
Our transitional housing program provides furnished units for families who need short-term stable housing while they work toward a permanent solution. Clients typically stay for 60 to 180 days, with housing extended on a case-by-case basis.
What's included:
- Furnished private units for families
- Lease assistance and financial education
- Employment readiness support
- Ongoing case management throughout the stay
Case Management
Every client is matched with a dedicated case manager who builds a personalized housing stability plan. From navigating government benefits to connecting with legal aid, our case managers address the full picture of a client's needs.
What's included:
- Weekly one-on-one sessions
- Benefits navigation and enrollment support
- Childcare, healthcare, and transportation referrals
- Goal-setting with realistic timelines
Community Resources
Stable housing is more sustainable when families have access to the broader support they need. We connect clients to food assistance, free and low-cost medical care, clothing, school enrollment, and workforce development programs across Dallas.
What's included:
- Food pantry access and SNAP enrollment support
- Free and low-cost healthcare referrals
- School enrollment for children
- Job training and workforce development
How to Get Started
Reaching out is the first step. Here's what to expect when you contact us.
Reach Out
Call us or fill out our online Get Help form. We respond within one business day, and sooner for urgent situations.
Intake Assessment
A staff member will meet with you to understand your situation, answer your questions, and identify the right services.
Build a Plan
You'll be paired with a case manager who works with you to create a housing stability plan tailored to your needs.
Get Support
Access shelter, resources, and ongoing support as you work toward stable, independent housing.
Program Outcomes
Measured over the past 12 months across all programs.
85%
Maintained stable housing after 12 months
73%
Gained or increased employment
91%
Children re-enrolled in school
60+
Community partners across Dallas